Last Updated: November 1, 2026
At Prime Pallet Liquidation, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, place an order, or communicate with us.
By using our website, you agree to the practices described in this policy.
1. Information We Collect
When you visit our website or make a purchase, we may collect certain personal information, including:
- Personal Details: Your name, billing address, shipping address, email address, and phone number.
- Order Information: Products purchased, order history, payment status, and transaction details.
- Payment Information: Payment details necessary to process your purchase. Payments may be handled securely by third-party payment providers.
- Technical Information: Your IP address, browser type, device information, and website usage data.
- Communication Information: Information you provide when contacting our customer support team.
2. How We Use Your Information
We use the information we collect for legitimate business purposes, including:
- Processing and fulfilling customer orders.
- Arranging shipping and delivery.
- Sending order confirmations, invoices, and shipping updates.
- Responding to customer questions and support requests.
- Processing payments, refunds, and returns.
- Improving our website, products, and shopping experience.
- Detecting and preventing fraudulent or unauthorized transactions.
- Meeting applicable legal and regulatory requirements.
3. Payment Information
Prime Pallet Liquidation does not intend to store complete credit or debit card details on its website.
Payments are processed through third-party payment providers that use their own security procedures and privacy policies.
We encourage customers to review the privacy policies of their selected payment providers for additional information about how payment data is handled.
4. Cookies and Website Technologies
Our website may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
- Remember items in your shopping cart.
- Maintain your shopping session.
- Remember certain website preferences.
- Understand how visitors interact with our website.
- Improve website performance and functionality.
You can adjust your browser settings to block or delete cookies. However, disabling certain cookies may affect shopping cart functionality and other website features.
5. Sharing Your Information
We do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers when required to operate our business, including:
- Payment Processors: To securely process transactions.
- Shipping and Delivery Companies: To deliver purchased products.
- Website and Hosting Providers: To maintain website operations and security.
- Analytics and Technical Services: To understand website performance and improve our services.
- Legal Authorities: When disclosure is required by applicable law or necessary to protect our legal rights.
These parties may only receive information necessary to perform their respective services, subject to applicable requirements.
6. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, loss, alteration, or disclosure.
Although we work to protect your information, no method of electronic storage or internet transmission can be guaranteed to be completely secure.
7. Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, including processing orders, maintaining business records, resolving disputes, and meeting legal obligations.
When information is no longer required, we take reasonable steps to securely delete or anonymize it.
8. Your Privacy Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you.
- Request corrections to inaccurate or incomplete information.
- Request deletion of certain personal information.
- Object to or restrict certain uses of your information.
- Withdraw consent where processing is based on consent.
- Request a copy of certain personal information.
To exercise any applicable privacy rights, please contact us using the information provided below.
9. Third-Party Websites
Our website may contain links to third-party websites or services. These websites operate independently and have their own privacy policies.
Prime Pallet Liquidation is not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website and services are not intended to knowingly collect personal information from children under the age of 13 without appropriate parental consent.
If we become aware that personal information has been collected from a child without the required consent, we will take reasonable steps to address and delete that information where appropriate.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website functionality, or applicable legal requirements.
Any updates will be published on this page, together with a revised Last Updated date. We encourage you to review this page occasionally.
12. Contact Information
If you have questions about this Privacy Policy, how your personal information is handled, or wish to exercise your applicable privacy rights, please contact us:
Prime Pallet Liquidation
Address:
1521 Kirkland Rd
Raleigh, NC 27603
United States
Phone: +1 (980)-355-7267
Email: info@primeepalletliquidation
We appreciate your trust in Prime Pallet Liquidation and are committed to treating your personal information responsibly.