Last Updated: November 1, 2026
Welcome to Prime Pallet Liquidation. These Terms & Conditions govern your access to and use of our website and the purchase of products offered through our online store.
By accessing our website, creating an account, or placing an order, you agree to comply with these Terms & Conditions. Please read them carefully before using our services.
1. General Information
This website is operated by Prime Pallet Liquidation.
Throughout these Terms & Conditions, the words “we,” “us,” and “our” refer to Prime Pallet Liquidation. The words “you” and “your” refer to customers, visitors, and anyone accessing or using our website.
We reserve the right to update, modify, or replace any part of these Terms & Conditions at any time. Changes will become effective when published on this page.
Your continued use of the website following any changes constitutes acceptance of the updated terms.
2. Eligibility and Website Use
By using this website, you confirm that:
- You are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
- The information you provide during registration and checkout is accurate and complete.
- You will not use our website for unlawful, fraudulent, or unauthorized purposes.
- You will not attempt to interfere with the security, operation, or functionality of our website.
We reserve the right to restrict or terminate access to our website where misuse or violations of these terms occur.
3. Products and Product Descriptions
Prime Pallet Liquidation offers liquidation merchandise, which may include overstock, customer returns, shelf pulls, excess inventory, and other liquidation products.
Due to the nature of liquidation inventory:
- Product packaging may be original, opened, damaged, or replaced.
- Some products may show signs of handling or previous use.
- Accessories, manuals, or original packaging may not always be included unless stated in the product description.
- Product availability and condition may vary between listings.
We make reasonable efforts to ensure that product descriptions, images, and pricing information are accurate. However, slight variations in appearance, packaging, or presentation may occur.
Customers are responsible for reviewing product descriptions and condition information before completing a purchase.
4. Pricing and Payments
All product prices are displayed on our website and are subject to change without prior notice.
We reserve the right to correct pricing errors, inaccuracies, or omissions, including after an order has been submitted.
Payment must be successfully completed or authorized before an order can be processed.
We use third-party payment providers to process transactions. By making a purchase, you agree to comply with the applicable terms and conditions of your selected payment provider.
5. Orders and Order Acceptance
Submitting an order through our website does not automatically guarantee acceptance.
We reserve the right to refuse, cancel, or limit any order where necessary, including situations involving:
- Product availability issues.
- Incorrect pricing or listing information.
- Suspected fraudulent or unauthorized transactions.
- Inaccurate customer or shipping information.
- Errors in website functionality or inventory records.
If we cancel an order after payment has been received, an appropriate refund will be issued to the original payment method whenever possible.
6. Shipping and Delivery
Orders are generally processed within 1 business day after payment confirmation.
Estimated shipping transit time is 3 to 5 business days after an order has been processed and dispatched.
Delivery estimates may vary depending on the destination, carrier operations, weather conditions, holidays, and other circumstances beyond our reasonable control.
Customers are responsible for providing accurate shipping information at checkout.
For additional details, please review our Shipping Policy.
7. Returns and Refunds
Our returns and refunds process is governed by our Refunds & Returns Policy.
Customers should review that policy before purchasing to understand return eligibility, reporting timeframes, refund procedures, and applicable return shipping costs.
Nothing in these Terms & Conditions removes any consumer rights that cannot legally be excluded.
8. Cancellations and Order Changes
If you need to cancel or modify an order, please contact us as soon as possible.
We will make reasonable efforts to accommodate requests for orders that have not yet been processed or shipped.
Once an order has been dispatched, cancellation or modification may no longer be possible.
9. Intellectual Property
All website content, including text, graphics, logos, images, design elements, and other materials, is owned by or licensed to Prime Pallet Liquidation unless otherwise stated.
You may not reproduce, distribute, modify, publish, or commercially exploit any website content without prior written permission, except where permitted by applicable law.
10. Third-Party Services and Links
Our website may use third-party services, including payment processors, shipping providers, analytics services, and external website links.
These services may operate under their own terms, conditions, and privacy policies.
Prime Pallet Liquidation is not responsible for the independent practices, content, or services of third-party websites or providers.
11. Limitation of Liability
To the extent permitted by applicable law, Prime Pallet Liquidation shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or the purchase of products through our store.
We do not guarantee that our website will always operate without interruptions, errors, or technical issues.
Nothing in these Terms & Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
12. Privacy and Personal Information
Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, store, and protect personal information.
By using our website, you acknowledge that you have had the opportunity to review our Privacy Policy.
13. Errors, Inaccuracies, and Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, availability, promotions, or shipping details.
We reserve the right to correct errors, update information, and cancel orders affected by inaccurate information where necessary.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the State of North Carolina and the United States, without disregarding any mandatory consumer protection laws that may apply.
Any disputes arising from the use of our website or purchases made through our store will be handled in accordance with applicable law.
15. Changes to These Terms
We may revise these Terms & Conditions periodically to reflect changes in our business operations, website services, or legal requirements.
Updated versions will be published on this page with a revised Last Updated date.
We encourage customers to review these terms regularly.
16. Contact Information
If you have questions about these Terms & Conditions, our products, or your orders, please contact us:
Prime Pallet Liquidation
Address:
1521 Kirkland Rd
Raleigh, NC 27603
United States
Phone: +1 (980)-355-7267
Email: info@primeepalletliquidation
Thank you for choosing Prime Pallet Liquidation. We appreciate your business and look forward to serving you.